Staples in Burke, VA Closed now

Reviews about Staples

• ★ ☆ ☆ ☆ ☆

  September 15, 2019, by Mi Picasso
  Went to the one in Springfield earlier this afternoon. Was going to purchase the 128GB Flash Drive, so went over to the section where they were located. Noticed a sign advertising the 256 GB for only $11.99. I was ecstatic so bought two of them (there were four hanging in the plastic boxes). Went to the counter to pay for them plus a few other items and noticed that the first one came up as $70.89. I told the cashier the sign said "$11.99" and she told me that they weren't on sale. I told her that's what the sign says. She told me that only the 128 GB were on sale. I took them back and got two of the 128 GB (they also had a sale sign for "$11.99". When I got back to the register, I told her that I would take those two. The first one came up as $19.95. I told her that the sign said "$11.00". She showed me in the catalog where they were $19.95 and I told her that's not what the sign said. She told me that they were $19.95. Since there was a line of 3 or 4 waiting on me, I went ahead and paid for them. When I got to work, I called the manager at the Burke location and he kind of laughed about the whole situation, telling me that he would call over there to see that they were changed. First of all, every store that I have been to that had the wrong price posted, they gave it to me at the price that was showing. Needless to say, I won't be returning to Staples (have bought a laptop, printer and lots of paper from the). Will stick to Amazon because I won't mind waiting the two days I will receive my items.
• ★ ★ ★ ★ ★

  June 09, 2019, by Jasmine Lee
  I have never been to this store before. But today is my first time of being in this store. The staff here are nice, efficient, knowledgeable and so helpful. They help me find the item I want to purchase quickly. The staff (they are supposed to be sales person but i think they are so knowledgeable that I would refer them as "technicians" ) here answered all my questions regarding how to use the high-tech products. Their answers are satisfactory. The checkout process is smooth and quick as well.